Free Shipping of orders over $25 in lower 48 States.
There will be a $15 charge per Wreath added at time of Check-Out for orders shipped to: AK,GU,HI,MP,PR,VI. Larger Wreaths may require additional shipping charges.

Orders under $25 will have a nominal $5.99 shipping fee.

Will my arrangement look just like the one pictured?
What methods of payment are accepted?
How soon will my arrangement be shipped, and when will it arrive?
Is there a minimum order?
How will I know that my order has been received and processed?
How will my merchandise be shipped?
How much will shipping be on my merchandise?
Can I have my merchandise shipped outside the United States?
What should I do if my merchandise is damaged when it arrives?
What should I do if I am not happy with the merchandise received?
How do I care for my dried floral arrangement?
How do I know my credit card information will be safe?
How do I know my arrangement will arrive in good condition?

 

Will my arrangement look just like the one pictured?

Mother Nature plays a big part in each arrangement, colors and textures will vary among arrangements as the seasons progress and sometimes substitutions of are required due to crop failure. We try to keep an honest representation pictured at all times. When ordering matched arrangements, we recommend that all items be ordered at the same time.


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What methods of payment are accepted?

We accept Visa, Mastercard, Discover and American Express cards.


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How soon will my arrangement be shipped, and when will it arrive?

We make every effort to see that all orders placed on business days by 11 A.M. Central time are processed that day. Orders placed on week ends will normally be processed on the next business day. The actual time an item is in transit can vary from 3 to 5 days, according to your location and seasonal fluctuations.

Hours are: 9 am to 5 pm Mon-Thur & 9 am to 1 pm Friday.

"Rush Handling" Orders received by 11 am Central Time are Rushed to the front of our Order Processing line. We then select the shipping method that will get to you in the least amount of time, using UPS or Fed Ex Home Delivery. Your order is then processed thorough the line and shipped out the same day.





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Is there a minimum order?

No, there is no minimum order amount.


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How will I know that my order has been received and processed?

You will receive an Email confirming that your order has been received. If for any reason your order cannot be processed within the window of 2 business days you will be notified by Email.


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How will my merchandise be shipped?

All merchandise will be shipped via UPS or Fed Ex shipping service.


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How much will shipping be on my merchandise?

FREE ground shipping on all orders over $25 of regular sized merchandise shipped in the continental United States. AK,GU,HI,MP,PR & VI will incur additional charges for air service. Orders under $25 will have a nominal $5.99 shipping fee.


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Can I have my merchandise shipped outside the United States?

At this time we are only able to ship floral merchandise within the United States.



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What should I do if my merchandise is damaged when it arrives?

Please inspect your package as soon as it arrives, for any signs of obvious shipping damage. If damage has occurred to the contents, call us toll free, or Email us with your invoice number, a phone number where you can be reached and an explanation of the damage.


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What should I do if I am not happy with the merchandise received?

If within 5 days of delivery, you are not satisfied with your arrangement for any reason whatsoever, call us toll free or Email us a letter that includes; the invoice number, phone number where you can be reached and the reason for returning the merchandise. Repack the merchandise in the box it was received in and return it within 15 days. Please let us know if you want a CREDIT, REPLACEMENT or REFUND. There may be a 20% re-stocking charge on some items.


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How do I care for my dried floral arrangement?

Every wreath is different; no two look exactly the same. Because the flowers and materials used to handcraft this wreath were created by Mother Nature you have a wreath that is completely unique, like no other.

Your wreath is designed for indoor use, away from direct sunlight, heat, high humidity or moisture. To preserve its unique beauty, please avoid displaying in areas where these conditions are present.

This unique arrangement has been designed and handcrafted fuller than the design calls for so that any blossoms or branches that may shed during shipment will not detract from the beauty of your wreath.

To remove your wreath from the shipping box cut the plastic ties and gently lift wreath from box. Enjoy.

The 2 worst enemies of dried flowers are direct sunlight and humidity. Flowers will naturally fade over time, but many people appreciate the subtle muting of colors and natural patiena that time gives to florals. Dust that naturally accumulates on your arrangement can be removed with Dri Splendor, a very effective product for rejuvenating dried flowers and silk flowers. Dri Splendor is available in our [Accessories section]


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How do I know my credit card information will be safe?

We have enlisted state of the art technologies to insure that you will have the best protection available. Our site uses the latest in 128 bit encryption for your protection.



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How do I know my arrangement will arrive in good condition?

Of course we can never know for sure, but we have been handling and shipping dried flowers all over the country for over ten years. We know what it takes to get fragile dried flowers to you in good condition, and we stand behind every order. If you should have any problem with your order, call us toll free the day it arrives at; 1-888-837-3376, M-Thur between the hours of 9am and 5pm. Fri. from 9am to 1pm Central time.

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