| "I have never found such a selection of Wreaths to choose from. Not only will The Wreath Depot have the color and style I am looking for, the people have always been so friendly and helpful."
Sarah B. NY.
| Frequently Asked Questions |
Free Shipping in lower 48 States.
There will be a $15 charge per Wreath added at time of Check-Out for orders shipped to: AK,GU,HI,MP,PR,VI. Larger Wreaths may require additional shipping charges.
Will my arrangement look just like the one pictured?
What methods of payment are accepted?
How soon will my arrangement be shipped, and when will it arrive?
Is there a minimum order?
How will I know that my order has been received and processed?
How will my merchandise be shipped?
How much will shipping be on my merchandise?
Can I have my merchandise shipped outside the United States?
What should I do if my merchandise is damaged when it arrives?
What should I do if I am not happy with the merchandise received?
How do I care for my dried floral arrangement?
How do I know my credit card information will be safe?
How do I know my arrangement will arrive in good condition?
Will my arrangement look just like the one pictured?
Mother Nature plays a big part in each arrangement, colors and textures will
vary among arrangements as the seasons progress and sometimes substitutions of
are required due to crop failure. We try to keep an honest representation
pictured at all times. When ordering matched arrangements, we recommend that all
items be ordered at the same time.
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What methods of payment are accepted?
We accept Visa, Mastercard, Discover and American Express cards.
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How soon will my arrangement be shipped, and when will it
arrive?
We make every effort to see that all orders placed by 11 P.M. Central time are shipped out within 2 business days and when possible we ship out the following
day. Orders placed on week ends will normally be shipped on the following
Tuesday except for weeks containing Monday holidays, in which case Wednesday
would be the regular scheduled shipping day. The actual time an item is in
transit can vary from 3 to 5 days, according to your location and seasonal
fluctuations.
Hours are: 9 am to 5 pm Mon-Thur & 9 am to 1 pm Friday.
"Rush Handling" Orders received by 11 am Central Time are Rushed to the front of our
Order Processing line. We then select the shipping method that will get to you in the least
amount of time, using UPS or Fed Ex Home Delivery. Your order is then processed
thorough the line and shipped out the same day.
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Is there a minimum order?
No, there is no minimum order amount.
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How will I know that my order has been received and
processed?
You will receive an Email confirming that your order has been received. If for
any reason your order cannot be processed within the window of 2 business days
you will be notified by Email.
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How will my merchandise be shipped?
All merchandise will be shipped via UPS or Fed Ex shipping service.
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How much will shipping be on my merchandise?
FREE ground shipping on all regular sized merchandise shipped in the continental
United States. Alaska, Hawaii and Puerto Rico will incur additional charges for air service.
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Can I have my merchandise shipped outside the United States?
At this time we are only able to ship floral merchandise within the United
States.
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What should I do if my merchandise is damaged when it
arrives?
Please inspect your package as soon as it arrives, for any signs of obvious
shipping damage. If damage has occurred to the contents, call us toll free, or
Email us with your invoice number, a phone number where you can be reached and
an explanation of the damage.
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What should I do if I am not happy with the merchandise
received?
If within 5 days of delivery, you are not satisfied with your arrangement for
any reason whatsoever, call us toll free or Email us a letter that includes; the
invoice number, phone number where you can be reached and the reason for
returning the merchandise. Repack the merchandise in the box it was received in
and return it within 15 days. Please let us know if you want a CREDIT,
REPLACEMENT or REFUND. There may be a 20% re-stocking charge on some items.
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How do I care for my dried floral arrangement?
Every wreath is different; no two look exactly the same. Because the flowers and materials used to handcraft this wreath were created by Mother Nature you have a wreath that is completely unique, like no other.
Your wreath is designed for indoor use, away from direct sunlight, heat, high humidity or moisture. To preserve its unique beauty, please avoid displaying in areas where these conditions are present.
This unique arrangement has been designed and handcrafted fuller than the design calls for so that any blossoms or branches that may shed during shipment will not detract from the beauty of your wreath.
To remove your wreath from the shipping box cut the plastic ties and gently lift wreath from box. Enjoy.
The 2 worst enemies of dried flowers are direct sunlight and humidity. Flowers
will naturally fade over time, but many people appreciate the subtle muting of
colors and natural patiena that time gives to florals. Dust that naturally
accumulates on your arrangement can be removed with Dri Splendor, a very
effective product for rejuvenating dried flowers and silk flowers. Dri Splendor
is available in our [Accessories section]
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How do I know my credit card information will be safe?
We have enlisted state of the art technologies to insure that you will have the
best protection available. Our site uses the latest in 128 bit encryption for
your protection.
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How do I know my arrangement will arrive in good condition?
Of course we can never know for sure, but we have been handling and shipping
dried flowers all over the country for over ten years. We know what it takes to
get fragile dried flowers to you in good condition, and we stand behind every
order. If you should have any problem with your order, call us toll free the day
it arrives at; 1-888-837-3376, M-Thur between the hours of 9am and 5pm. Fri. from 9am to 1pm Central time.
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Free
Ground Shipping in lower 48 states! On just about everything.
There will be a $15 charge added at time of Check-Out for orders shipped to: AK,GU,HI,MP,PR,VI
.
Free Wreath Hanger, on Wreaths over 15 inches!
Free gift message.
Our mission is to provide you with;
Ever changing selection of wreaths
Top rate
customer service
and
Your satisfaction guaranteed.
Sending a gift? Your message will be included FREE, along with your gift.
A copy of the Invoice will be mailed to the billing address only. See what our customers
are saying about us in the "Customer's Comments" section.
Dried flower wreaths are a wonderful addition to today's home decor. At "The Wreath
Depot" we specialize in dried flower wreaths and
twig wreaths, that add a natural touch
and bring warmth to the home environment.
Flower wreaths have been in existence for hundreds, if not thousands of years and are
found in nearly every culture. The simple form of a dried flower wreath is very appealing
and can be decorated in a wide variety of ways. Flowers, berries, pods, grasses, twigs and
fruits, along with ribbons, bows, ornaments and toys are only a few of the items that are
incorporated into a modern flower wreath. Home decor has evolved into much more than
paint colors and fabrics. Dried flower wreaths play an integral part in making today's
house a home.
In the rare case of shortage or discontinued items, we may need to make substitutions for similar items of equal value.
Thank You for selecting
"The Wreath Depot"
Tonganoxie - Kansas
phone: 913-845-2099
Hours are: 9 am to 5 pm Mon-Thur & 9 am to 1 pm Friday.
"Rush Handling" Orders received by 11 am Central Time are Rushed through our system and shipped out the same day. Although we cannot guarantee delivery dates, you may sometimes move up several days on shipping.
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